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Changes to the Welsh Government Warm Homes scheme

The Welsh Government Warm Homes Nest scheme will come to an end at the end of March 2024, with a new scheme replacing it on Monday 1 April 2024. The new scheme will have a greater focus on low carbon technologies for the home where it makes sense to do so, to support Welsh Government’s ambition to make Wales net zero by 2050.

Under the new scheme, each home will be individually assessed, and the best energy efficient solution will be offered. This may be through insulation, low carbon heating and renewable technologies.

Nest will continue to provide advice to customers on saving energy and money and will remain open from Monday – Friday 9am – 6pm until the end of March 2024. Customers will also be able to express their interest in the new scheme through the Nest advice service and discuss other energy efficiency and low carbon grant schemes which are available.

To maximise delivery of applications in progress by the end of March 2024, we are not taking new applications except for eligible vulnerable customers with no heating or hot water at the property.

If you have no heating or hot water, please get in touch and we will advise you of the help available to you.

As a partner, working closely in communities across Wales, you will come across people who need help making their homes warmer and more affordable to heat.

Nest work in partnership with local authorities, health boards, charities and community organisations across Wales to help reach households who may benefit from our advice and support.

We have Partnership Development Managers who can provide training sessions and presentations to help your team to understand the support that Nest can provide.

We have a range of useful resources to download that can help you promote the Nest scheme.

You can also request an event pack to help publicise Nest at your location or public event which includes leaflets, leaflets holders and posters.

Partnership Development Managers

South and West Wales – Peter Hughes

Email: peter.hughes@est.org.uk
Mobile: 07538 041 319

North and Mid Wales – Dylan McLellan

Email: dylan.mclellan@est.org.uk
Mobile: 07903 443 655

Applying on someone’s behalf

We understand that many people find it difficult to communicate via the Nest telephone advice line.

We want to make sure that everyone has access to help from Nest, particularly those people in vulnerable circumstances. We work with partner organisations and agencies to help reach people with specific needs and help them to benefit from the free home energy efficiency improvements that Nest offers.

If you want to find out how to help someone with a Nest application, please contact your local Partnership Development Manager.

Nest Partner Portal

The Nest Partner Portal makes it easy for you to complete an application on behalf of your client(s) and track its progress.

Upon signing up to the portal, you will be provided with unique login details and free training on how to use it. On-going support is offered and our Partnership Development Managers are always at hand to answer any queries you may have. You will also receive a quarterly report on referrals that have been completed within your local authority.

Please contact your local Partnership Development Manager if you would like to sign up to the Nest Partner Portal.

Resources

Below you will find a number of useful resources to download that can help you promote the Nest scheme.

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Warm Home Discount

How can Nest help?

Apply for Nest